Contact & Support
Whether you need technical support, want to request a feature, or are looking for a custom development quote — we've got you covered.
Response Time
We aim to respond quickly
Within 24 hoursBusiness Hours
Monday – Friday
9 AM – 6 PM CSTReach the right team
Email the address that matches your question and it goes straight to the right people at Orbix.
Support
General help & technical questions
support@orbixapp.comBilling
Payments, invoices & refunds
billing@orbixapp.comSecurity
Report a vulnerability privately
security@orbixapp.comFor privacy or data requests, see our Privacy Policy; legal & DMCA notices are covered in our Terms.
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
What to Expect
- 1 Submit your request — Fill out the form with as much detail as possible.
- 2 We review & respond — Our team will get back to you within 24 hours via email.
- 3 Resolution or follow-up — We'll work with you until the issue is fully resolved.
We Can Help With
- App bugs & technical issues
- Feature requests & suggestions
- Account & billing questions
- Development service quotes
- Partnership & collaboration
- General questions about our products
Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Use the form above.
Scan-A-Bin is available on the App Store for iPhone and iPad. Download it for free, create an account, and start organizing your storage bins right away.
These apps are currently in development and marked as "Coming Soon." Join the waitlist on each product page to be notified as soon as they launch. You can also reach out via the contact form for early access opportunities.
Our development services start at $299 for a landing page, $1,200 for a full web application, and $1,999 for an iOS app. Visit our Services page for detailed pricing, or contact us for a custom quote.
Use the contact form above and select "Bug Report" as the inquiry type. Please include your device model, OS version, the steps you took before the issue occurred, and any screenshots if possible. This helps us fix it faster.
We work closely with clients throughout the development process to ensure satisfaction. Refund policies depend on the project scope and milestones completed. Please review our Terms & Conditions for full details, or contact us to discuss your situation.
Subscriptions are managed through the App Store. Go to Settings → Apple ID → Subscriptions on your iPhone, find Scan-A-Bin, and tap "Cancel Subscription." If you have any billing issues, contact us and we'll help sort it out.