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Orbix by Angel Gate Solutions

Terms of Service

Effective Date: July 13, 2026 · Privacy Policy →

PLEASE READ THESE TERMS CAREFULLY. BY CLICKING "CREATE ACCOUNT," "CONTINUE WITH GOOGLE," OR BY OTHERWISE ACCESSING OR USING ORBIX, YOU ARE ENTERING INTO A LEGALLY BINDING CONTRACT WITH ANGEL GATE SOLUTIONS, LLC AND AGREE TO THESE TERMS OF SERVICE AND OUR PRIVACY POLICY IN THEIR ENTIRETY. YOUR ELECTRONIC ACCEPTANCE CONSTITUTES A VALID SIGNATURE UNDER THE ELECTRONIC SIGNATURES IN GLOBAL AND NATIONAL COMMERCE ACT (E-SIGN ACT), 15 U.S.C. § 7001, ET SEQ., AND THE UNIFORM ELECTRONIC TRANSACTIONS ACT (UETA). IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.

1. Definitions

The following capitalized terms have the meanings set forth below when used in these Terms:

  • "Agreement" means These Terms of Service, together with our Privacy Policy and any Order Forms or additional agreements incorporated by reference.
  • "Angel Gate Solutions," "Company," "we," "us," or "our" means Angel Gate Solutions, LLC, a Florida limited liability company.
  • "Orbix" or "Service" means The AI-powered website builder, hosting, and business management SaaS platform operated by Angel Gate Solutions, including all related software, APIs, tools, dashboards, and infrastructure.
  • "User," "you," or "your" means Any individual or entity that creates an account, accesses, or uses the Service.
  • "Subscriber" means A User who has enrolled in a paid subscription plan.
  • "Partner" or "Affiliate" means A User who has enrolled in the Orbix Partner Program to promote the Service in exchange for revenue-share credit.
  • "Partner Program" means The Orbix referral and affiliate revenue-share program described in Section 5.11, together with the terms and figures posted on the Partner Program page.
  • "Referred Account" means A new Orbix account that enrolls through a Partner’s unique referral link or code and is attributed to that Partner.
  • "User Content" means Any data, text, images, code, product listings, customer information, or other materials created, uploaded, imported, or published by User through the Service.
  • "Intellectual Property Rights" means All patents, copyrights, trademarks, trade secrets, moral rights, and other proprietary rights worldwide.
  • "Confidential Information" means Any non-public business information of a party designated as confidential or that reasonably should be understood to be confidential given the nature of the information.
  • "Order Form" means Any separately executed subscription, pricing, or service order form between User and Angel Gate Solutions.
  • "AI Features" means Any machine learning or artificial intelligence-powered functionality within the Service, including website generation, content suggestions, and design tools.
  • "AI Credits" means Usage tokens that are consumed when User accesses AI Features, allocated per subscription plan per calendar month.
  • "Third-Party Services" means External applications, platforms, or services not operated by Angel Gate Solutions that integrate with or are accessible through the Service.

2. Electronic Agreement & Acceptance

2.1 Binding Electronic Contract

By clicking "Create Account," "Continue with Google," "I Agree," or by accessing or using any portion of the Service, you acknowledge that you have read, understood, and agree to be legally bound by this Agreement. This Agreement is a legally binding contract enforceable under applicable law, including the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), 15 U.S.C. § 7001 et seq., and the Uniform Electronic Transactions Act (UETA). Your electronic acceptance has the same legal force and effect as a handwritten signature on a paper contract.

2.2 Record Retention

We may, but are not obligated to, record your acceptance of these Terms including timestamp, IP address, and account identifiers. You are encouraged to retain a copy of these Terms for your records by printing or saving this page. We will provide you with a copy of the current Terms upon request at legal@angelgatesolutions.com.

2.3 Updates to Terms

We reserve the right to modify these Terms at any time. For material changes, we will provide at least 14 days' advance notice via email and/or in-app notification before the new Terms take effect. For non-material changes (corrections, clarifications, formatting), the updated Terms are effective upon posting, with the Effective Date updated. Your continued use of the Service after the effective date of any modification constitutes your binding acceptance. If you do not agree to the modified Terms, your sole remedy is to terminate your account before the effective date.

Authority: E-SIGN Act, 15 U.S.C. § 7001(a)

A contract or other record relating to any transaction in or affecting interstate or foreign commerce may not be denied legal effect, validity, or enforceability solely because it is in electronic form or because an electronic signature or electronic record was used in its formation.

3. Eligibility & Account Registration

3.1 Age Requirement

The Service is intended exclusively for individuals who are at least 18 years of age. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this binding Agreement under the laws of your jurisdiction. Use by individuals under 18 is strictly prohibited. If you are accessing the Service on behalf of a business entity, you further represent that you are authorized to bind that entity to this Agreement, and references to "you" include both you individually and that entity.

3.2 Account Accuracy & Completeness

You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You may not use false identities or information, create an account on behalf of another person without authorization, or misrepresent your affiliation with any person or entity. Providing false registration information is a material breach of this Agreement and grounds for immediate termination.

3.3 Account Security & Responsibility

You are solely responsible for maintaining the confidentiality and security of your login credentials (username, password, and any authentication tokens). You agree not to share your credentials with any third party. You are fully responsible for all activity that occurs under your account, whether or not authorized by you. You must notify us immediately at security@orbixapp.com if you suspect any unauthorized use of, or access to, your account. We will not be liable for any losses arising from your failure to maintain account security. We recommend enabling multi-factor authentication.

3.4 One Account Per Person

Each individual or business entity may maintain only one active Orbix account. Creating duplicate accounts to circumvent plan limitations, restrictions, suspensions, or terminations is a material breach of this Agreement and may result in immediate termination of all associated accounts without notice and without refund.

3.5 Business Use

If you use the Service on behalf of a corporation, LLC, partnership, or other business entity ("Business"), you represent that you are duly authorized to act on behalf of such Business and to bind it to this Agreement. The term "User" as used herein refers to both you individually and any such Business on whose behalf you act.

4. Service Description & License

4.1 Service Offerings

Orbix is a subscription-based SaaS platform that provides: (a) AI-powered website creation, design, and customization tools; (b) website hosting, publishing, and CDN infrastructure; (c) marketing tools including email campaigns, contact forms, and live chat; (d) e-commerce capabilities including product management, order processing, and membership systems; (e) analytics, reporting, and business intelligence; (f) workflow automation and API integrations; and (g) content management systems and digital asset management. Available features are determined by your subscription plan.

4.2 Limited License Grant

Subject to your compliance with this Agreement and timely payment of all applicable fees, Angel Gate Solutions grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business purposes during the term of your subscription. No other rights are granted. This license does not include the right to: resell or sublicense the Service; copy, modify, or create derivative works of the Service; reverse engineer, decompile, or disassemble the Service; access the Service to build a competitive product; or scrape or systematically extract data from the Service.

4.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable prior notice. For modifications that materially reduce core functionality of a paid plan, we will provide at least 30 days' notice and a pro-rated refund of prepaid fees for the discontinued functionality. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

4.4 Team Members & Collaborators

You may invite other people to collaborate on a website as team members with roles such as admin, editor, or viewer. You are responsible for: (a) ensuring you have authority to grant each collaborator access; (b) the actions of everyone you invite; and (c) promptly removing access when it is no longer appropriate. Each collaborator must have their own account and is bound by this Agreement. The website owner remains responsible for the website, its content, and compliance with this Agreement regardless of which collaborator made a change.

5. Subscription Plans & Payment

5.1 Available Plans

We offer: (a) Free Plan — one (1) website, three (3) AI credits/month, basic features, with Angel Gate Solutions / Orbix attribution on your published site, no charge; (b) Pro Plan — up to three (3) websites and fifty (50) AI credits/month with enhanced features; and (c) Agency Plan — up to fifteen (15) websites and three hundred (300) AI credits/month for multi-client management. Paid plans are billed monthly. Current pricing, exact limits, and feature availability are shown at angelgatesolutions.com/pricing and may be updated from time to time; the pricing in effect when you subscribe or renew governs that term.

5.2 Payment Authorization

By enrolling in a paid plan and providing a payment method, you authorize Angel Gate Solutions (and our payment processor, Stripe) to charge the payment method on file the applicable subscription fees at the beginning of each billing period (monthly or annually). All fees are stated and charged in U.S. Dollars. You represent that you are authorized to use the payment method you provide, that the billing information you provide is accurate, and that you will promptly update it if it changes.

5.3 Automatic Renewal

ALL PAID SUBSCRIPTIONS AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD AT THE THEN-CURRENT SUBSCRIPTION RATE UNLESS YOU CANCEL BEFORE THE RENEWAL DATE. You may cancel auto-renewal at any time through Account → Billing. Cancellation takes effect at the end of the current billing period; you will retain access through that date. Where required by applicable law (for example, certain U.S. state automatic-renewal laws for annual subscriptions), we will send a renewal reminder before the renewal date.

5.4 Price Changes

We may change our subscription prices with at least 30 days' prior written notice by email and/or in-app notice. Price changes take effect at your next billing renewal on or after the effective date stated in the notice. At our discretion we may "grandfather" existing subscribers at their current rate, in which case the new price applies only to new subscriptions and to renewals of accounts that later lapse or change plans. Your continued use of a paid plan after the effective date of a price change constitutes your acceptance of the new pricing. If you do not accept a price change, you must cancel your subscription before the renewal date.

5.5 Taxes

All fees are exclusive of applicable taxes. You are responsible for all applicable federal, state, local, and foreign taxes, levies, and duties (including sales tax, VAT, and GST) assessed in connection with your purchase. We will collect taxes where required by applicable law and will indicate applicable taxes on your invoice.

5.6 30-Day Money-Back Guarantee & Refund Policy

Subscribers to a paid plan may obtain a full refund of a charge within 30 days of that charge date (the "Money-Back Guarantee Period"), which also cancels the subscription. You can request this from Account → Billing, or by emailing billing@orbixapp.com with your account email. Refunds are returned to the original payment method within 5–10 business days. After the Money-Back Guarantee Period, all fees are non-refundable except as expressly provided herein. The following are not refundable under any circumstances: (a) consumed AI credits; (b) fees for partial billing periods upon cancellation; (c) one-time setup fees; (d) fees for premium add-ons purchased separately.

5.7 Disputed Charges

If you believe any charge is incorrect or unauthorized, you must notify us at billing@orbixapp.com within 60 days of the charge date. We will investigate and, if the dispute is valid, issue a credit or refund. Initiating a chargeback or payment dispute with your financial institution without first contacting us and giving us a reasonable opportunity to resolve the issue constitutes a material breach of this Agreement and may result in immediate suspension of your account.

5.8 Failed Payments

If a payment fails, we will notify you by email. We may attempt to recharge on days 3 and 7 following the initial failure. If payment is not received within 10 days of the original due date, we reserve the right to downgrade your account to the Free Plan or suspend access until payment is resolved. You will be responsible for all collection costs incurred in connection with overdue amounts, including reasonable attorneys' fees.

5.9 Platform Fees on Your Sales (Stripe Connect)

If you sell products, memberships, or otherwise accept payments from your own customers through a website you build on Orbix — including recurring subscriptions and paid access to members-only content — those payments are processed through your connected Stripe account, and you are the merchant of record. You authorize Angel Gate Solutions to collect a platform fee on each such transaction, deducted automatically as a Stripe application fee. The platform fee depends on your subscription plan and is currently: 2% on the Free plan, 1% on Pro, and 0% on Agency. This platform fee is in addition to Stripe's own processing fees, which you pay to Stripe. We may change platform-fee percentages with at least 30 days' notice; changes apply to transactions after the effective date. You are solely responsible for taxes, refunds, chargebacks, fulfillment, and customer service relating to your own sales. Where you offer memberships or gate content or benefits behind payment, you are solely responsible for setting your membership pricing, terms, and access levels; for delivering any members-only content or benefits you advertise; and for handling member renewals, cancellations, and refunds. We provide the membership and content-gating tools only, and do not guarantee any particular content, member retention, or outcome.

5.10 Referrals & Account Credits

We may offer a referral program under which a referred new customer receives a first-month discount and the referring user earns account credit when the referred customer upgrades to a paid plan. Credits have no cash value, are non-transferable, are applied only to future Orbix invoices, and may expire. We may modify, suspend, or terminate the referral program, and may withhold or revoke credits for fraud, abuse, self-referral, or violation of these Terms.

5.11 Orbix Partner Program (Affiliate Revenue Share)

The Orbix Partner Program lets any account holder promote the Service and earn revenue-share credit on the accounts they refer. Your participation in the Partner Program is governed by this Section 5.11, the rest of this Agreement, and the current figures and mechanics posted on the Partner Program page at angelgatesolutions.com/orbix/partner (the "Program Page"). To the extent of any conflict about current rates, windows, holds, or minimums, the Program Page controls. By enrolling as a Partner you agree to the following:

  1. Enrollment & eligibility. Enrollment is free and open to eligible account holders in good standing. You must comply with this Agreement, including the Acceptable Use Policy (Section 12). We may decline, condition, or revoke enrollment at our discretion.
  2. Referral attribution. You are issued a unique referral link and/or code. An account is attributed to you only if it is a new Orbix account that enrolls through your link or code, as determined by our tracking, which is the sole and authoritative record of attribution. Attribution may be lost if the user clears cookies, uses another device, or signs up through a different link. Self-referral — referring yourself, your own additional accounts, or accounts you control — is prohibited.
  3. Commission. For each Referred Account, you earn a percentage of the Commissionable Amount (defined below) on each subscription payment that account makes, for as long as it remains an active paying subscriber. The current default commission is 80% of the Commissionable Amount. We may set a different rate for individual Partners. Current rates are shown on the Program Page and may be changed prospectively with reasonable notice; changes do not reduce amounts already earned.
  4. Commissionable Amount. Commission is calculated on the subscription amount actually paid by the Referred Account and retained by us, less (i) taxes, (ii) third-party payment-processing (payment-processor) fees, and (iii) a standard per-plan platform cost allowance reflecting our cost to host, generate, and support the account. It further excludes refunds, chargebacks, account credits, promotional discounts, and any amount we do not ultimately keep (e.g., amounts later refunded, reversed, disputed, or charged back, which are also subject to the clawback below). The platform cost allowance is posted on the Program Page and may be adjusted prospectively with reasonable notice. Platform fees on your own customers' sales (Section 5.9) are not part of the Partner Program.
  5. Holding period & clawback. Newly earned amounts are held and are not payable until they clear a holding period (currently thirty (30) days, matching the refund window in Section 5.6). If a Referred Account's payment is refunded, reversed, disputed, or charged back, the corresponding revenue share is reversed and deducted from your balance (including after it has cleared, to the extent not yet paid out). You are only ever entitled to revenue share on money we actually retain.
  6. Minimum payout & form of payment. You may request a payout only once your cleared (available) balance reaches the minimum posted on the Program Page (currently US $50). Unless we expressly offer a cash payout, revenue share is paid as Orbix account credit, which has no cash value, is non-transferable, is applied only to future Orbix charges, and may expire. All amounts are stated and calculated in U.S. Dollars.
  7. Taxes & tax reporting. You are solely responsible for determining and paying all taxes on any earnings or credits you receive. You must provide accurate tax documentation (e.g., a valid IRS Form W-9 or W-8BEN) upon our request. We may withhold payouts, report payments (including issuing IRS Form 1099), and/or withhold taxes as required by applicable law, and may withhold or forfeit amounts if you fail to provide required tax information.
  8. Independent contractor; no agency. You participate as an independent contractor. The Partner Program does not create any employment, agency, partnership, joint venture, or franchise relationship, and you have no authority to bind, make commitments for, or incur obligations on behalf of Angel Gate Solutions (see Section 26.8). You are responsible for your own expenses.
  9. Advertising standards & required disclosures. You must promote Orbix only in a lawful, truthful, and non-misleading manner, and you must clearly and conspicuously disclose your material connection to Angel Gate Solutions (that you earn compensation for referrals) wherever you promote, as required by the FTC Guides Concerning the Use of Endorsements and Testimonials in Advertising, 16 C.F.R. Part 255. You must not: send spam or make communications that violate the CAN-SPAM Act (15 U.S.C. § 7701 et seq.) or the TCPA (47 U.S.C. § 227); make false or unsubstantiated claims about the Service, pricing, or earnings; bid on, misuse, or register Angel Gate Solutions or Orbix trademarks, domains, or confusingly similar terms; use "cookie stuffing," forced clicks, or other deceptive attribution tactics; or use our name, logos, or marketing materials except as we expressly authorize.
  10. Fraud & abuse. Fraudulent, incentivized, fake, self-dealing, or manipulated referrals; artificial or repeat sign-ups; and referrals that generate disproportionate refunds or chargebacks are prohibited. We may investigate, withhold, delay, reverse, or forfeit earnings, and suspend or terminate your participation, for actual or suspected fraud, abuse, or breach. Our good-faith determination in these matters is final.
  11. Privacy of Referred Accounts. As a Partner you receive only limited, anonymized performance information about your Referred Accounts (such as amounts paid, plan, and your share). You will not receive, and must not attempt to obtain, identify, contact, or otherwise use, the personal information of Referred Account holders or their customers. You must handle any data you do receive in accordance with our Privacy Policy and applicable law.
  12. No earnings guarantee. Participation in the Partner Program does not guarantee any earnings. Any figures or examples are illustrative only, and actual results depend on factors outside our control.
  13. Changes, termination & set-off. We may modify, suspend, or discontinue the Partner Program, and may adjust rates, windows, holds, or minimums, at any time with reasonable notice; and we may terminate your participation at any time. Either of us may end your participation on notice. On termination without cause, cleared amounts that have already met the minimum remain payable; uncleared, held, or below-minimum amounts, and all amounts on termination for fraud, abuse, or breach, may be forfeited. We may set off any amounts you owe us against your Partner Program balance. Sections regarding taxes, clawback, and liability survive termination.

6. Free Plan

The Free Plan is provided as-is with: one (1) website, up to three (3) AI credits per calendar month, basic features only, and Angel Gate Solutions / Orbix attribution on your published website. Credits do not roll over. We reserve the right to modify, limit, discontinue, or begin charging for the Free Plan at any time with at least 30 days' prior email notice to affected users. If the Free Plan is discontinued or becomes paid, websites on Free accounts that have not upgraded to a paid plan by the effective date will be unpublished (taken offline) until the account upgrades; your content is preserved and is restored to a publishable state upon upgrade, subject to the applicable plan's site limit. Accounts on the Free Plan that have been inactive for 12 or more consecutive months may be automatically deactivated and deleted, with 30 days' prior email notice to the registered email address.

7. AI Credits & AI Features

7.1 AI Credit Allocation & Consumption

AI Credits are allocated to your account at the start of each calendar month per your subscription plan. AI Features (including but not limited to: website generation, AI content writing, image selection, design recommendations, and SEO suggestions) consume AI Credits. Credits do not roll over to subsequent months, have no cash value, and are non-refundable once consumed. We reserve the right to adjust the credit cost of any AI Feature with reasonable notice.

7.2 Disclaimer Regarding AI-Generated Content

AI-GENERATED CONTENT IS PROVIDED STRICTLY "AS IS" WITHOUT ANY WARRANTY OF ANY KIND. ANGEL GATE SOLUTIONS MAKES NO REPRESENTATION OR WARRANTY THAT AI-GENERATED CONTENT IS: (A) ACCURATE, FACTUAL, OR COMPLETE; (B) ORIGINAL OR FREE OF THIRD-PARTY INTELLECTUAL PROPERTY INFRINGEMENT; (C) LEGALLY COMPLIANT WITH APPLICABLE LAWS IN YOUR JURISDICTION; (D) FREE OF BIAS, OFFENSIVE CONTENT, OR ERRORS; OR (E) SUITABLE OR FIT FOR ANY PARTICULAR PURPOSE. AI SYSTEMS MAY PRODUCE HALLUCINATIONS, INACCURACIES, OR OUTDATED INFORMATION. YOU ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR REVIEWING, EDITING, AND INDEPENDENTLY VERIFYING ALL AI-GENERATED CONTENT BEFORE PUBLICATION. PUBLICATION OF AI-GENERATED CONTENT IS ENTIRELY AT YOUR OWN RISK.

7.3 No Exclusivity or Uniqueness Guarantee

Because AI systems may generate similar or identical outputs for different users based on similar inputs, Angel Gate Solutions makes no warranty of uniqueness, exclusivity, or non-duplication for AI-generated content. You should conduct independent due diligence before using AI-generated content for commercial, legal, medical, financial, or other consequential purposes.

7.4 No Professional Advice

AI-generated content does not constitute, and may not be relied upon as, legal, financial, medical, psychological, tax, investment, or other professional advice. Always consult appropriately licensed professionals for such purposes.

8. Intellectual Property

8.1 Angel Gate Solutions Intellectual Property

Orbix, including its underlying software, algorithms, source code, object code, architecture, design, user interface, graphics, documentation, trademarks, service marks, logos, trade names, branding, and all other Intellectual Property Rights therein, are and shall remain the exclusive property of Angel Gate Solutions, LLC and its licensors. All rights not expressly granted herein are reserved to Angel Gate Solutions. No right, title, or interest in or to any Intellectual Property of Angel Gate Solutions is transferred to you by virtue of this Agreement or your use of the Service.

8.2 User Content Ownership

You retain all right, title, and interest in and to User Content. Angel Gate Solutions does not claim ownership of any User Content.

8.3 License from User to Angel Gate Solutions

By using the Service, you grant Angel Gate Solutions a worldwide, royalty-free, non-exclusive, sublicensable (to our service providers and subprocessors), irrevocable (during the license term) license to host, store, reproduce, cache, transmit, display, publish, make available, and distribute your User Content solely to the extent necessary to: (a) operate, maintain, and improve the Service; (b) publish your website(s) as directed by you; and (c) provide customer support. This license terminates automatically upon your deletion of specific User Content or your account, subject to reasonable caching periods and our legal data retention obligations.

8.4 Feedback License

If you provide any feedback, suggestions, ideas, enhancement requests, recommendations, or other information to Angel Gate Solutions regarding the Service ("Feedback"), you irrevocably assign to Angel Gate Solutions all right, title, and interest in and to such Feedback, including all Intellectual Property Rights therein. Angel Gate Solutions may freely use, disclose, reproduce, license, distribute, and exploit any Feedback without obligation to you, without restriction and without compensation.

8.5 Restrictions

You shall not, directly or indirectly: (a) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Service; (b) copy, modify, adapt, translate, or create derivative works based upon the Service; (c) rent, lease, resell, sublicense, distribute, or transfer the Service or your access thereto to any third party; (d) remove or obscure any proprietary notices, labels, or marks on the Service; (e) use the Service to build a competitive product or service; or (f) use the Service's structure, architecture, or user interface as the basis for a competing product.

9. User Content

9.1 Your Responsibility for User Content

You are solely and exclusively responsible for all User Content that you create, upload, import, transmit, publish, or otherwise make available through the Service or on websites built using Orbix. Angel Gate Solutions does not pre-screen, review, monitor, or control User Content and is not responsible for User Content or for any loss, damage, or legal liability arising therefrom.

9.2 Representations & Warranties Regarding User Content

You represent and warrant that: (a) you own or have all necessary rights, licenses, consents, and permissions to use and authorize us to host and serve your User Content as contemplated by this Agreement; (b) the User Content does not and will not: (i) infringe, misappropriate, or violate any third-party Intellectual Property Rights or right of publicity or privacy; (ii) violate any applicable federal, state, local, or international law or regulation; (iii) constitute false advertising, defamation, or fraud; or (iv) contain viruses, malware, or other malicious code; and (c) you have obtained all necessary permissions from individuals whose personal data appears in your User Content, including website visitors.

9.3 Content Removal

Angel Gate Solutions reserves the right, but not the obligation, to remove or disable access to any User Content at any time, with or without notice, that we reasonably determine violates this Agreement, infringes third-party rights, is harmful to users or the Service, or that we are required to remove by law, court order, or government directive.

9.4 Customer Data & HIPAA Disclaimer

Angel Gate Solutions is not a "Covered Entity" or "Business Associate" under the Health Insurance Portability and Accountability Act ("HIPAA"). THE SERVICE IS NOT HIPAA COMPLIANT. YOU MUST NOT USE THE SERVICE TO STORE, PROCESS, OR TRANSMIT "PROTECTED HEALTH INFORMATION" (PHI) AS DEFINED BY HIPAA, 45 C.F.R. § 160.103. Use of the Service in connection with PHI without an executed Business Associate Agreement (BAA) is strictly prohibited. Contact legal@angelgatesolutions.com if you require HIPAA-compliant data processing arrangements.

10. DMCA Safe Harbor — 17 U.S.C. § 512

17 U.S.C. § 512(c) — Safe Harbor for Information Residing on Systems at Direction of Users

Angel Gate Solutions qualifies as a "service provider" within the meaning of the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. We comply with the requirements of § 512(c) to maintain our safe harbor from copyright infringement claims for content hosted at the direction of users.

10.1 DMCA Safe Harbor Claim

Angel Gate Solutions operates as a passive hosting provider and seeks safe harbor protection under 17 U.S.C. § 512(c). We: (a) do not have actual knowledge of infringing material on our network absent a valid notification; (b) do not receive a financial benefit directly attributable to infringing activity where we have the right and ability to control such activity; (c) have designated an agent to receive notifications of claimed infringement, whose contact details are provided below; and (d) expeditiously remove or disable access to material claimed to be infringing upon receipt of a valid DMCA takedown notice.

10.2 Designated DMCA Agent

Our Designated Copyright Agent for receipt of DMCA notices is:

Agent: DMCA Compliance Officer, Angel Gate Solutions, LLC

Address: Available on request via legal@angelgatesolutions.com

Email: dmca@angelgatesolutions.com

10.3 Requirements for Valid Takedown Notice (17 U.S.C. § 512(c)(3))

A valid written notification of claimed copyright infringement must include: (i) a physical or electronic signature of the copyright owner or an authorized agent; (ii) identification of the copyrighted work(s) claimed to be infringed; (iii) identification of the infringing material and its location on the Service with sufficient detail to permit us to locate it (e.g., URL); (iv) your name, address, telephone number, and email address; (v) a statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and (vi) a statement, made under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or authorized to act on behalf of the owner.

10.4 Counter-Notification Procedure (17 U.S.C. § 512(g))

If your content was removed pursuant to a DMCA notice and you believe it was removed erroneously, you may submit a counter-notification to our Designated Agent. A counter-notification must include: (i) your physical or electronic signature; (ii) identification of the removed material and its prior location; (iii) a statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification; (iv) your name, address, and telephone number; and (v) your consent to jurisdiction of the federal district court for your judicial district and your acceptance of service of process from the original complainant.

10.5 Repeat Infringer Policy

Consistent with 17 U.S.C. § 512(i), Angel Gate Solutions will terminate, in appropriate circumstances, the accounts of Users who are repeat copyright infringers. We maintain a policy of investigating and acting upon repeat infringement claims.

10.6 Misrepresentation Warning

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake or misidentification, shall be liable for any damages (including costs and attorneys' fees) incurred by the alleged infringer, the copyright owner or licensee, or the service provider.

11. CDA Section 230 — 47 U.S.C. § 230

47 U.S.C. § 230(c)(1) — Protection for Good Samaritan Blocking and Screening of Offensive Material

No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.

11.1 Platform Immunity

Angel Gate Solutions operates Orbix as an "interactive computer service" within the meaning of the Communications Decency Act ("CDA"), 47 U.S.C. § 230. We are not the publisher or speaker of User Content or third-party content hosted on the Service. Angel Gate Solutions is not liable for User Content or third-party content under any theory of law that treats us as the publisher or speaker of such content.

11.2 Good Faith Content Moderation

Angel Gate Solutions reserves the right, at its sole discretion, to restrict, filter, remove, or refuse to host any User Content that we consider to be obscene, unlawful, harassing, defamatory, abusive, threatening, harmful, vulgar, or otherwise objectionable, as permitted by 47 U.S.C. § 230(c)(2). The exercise of this discretion does not transform us into the publisher of content we do not remove.

11.3 Exceptions to CDA Immunity

Section 230 immunity does not apply to: (a) federal criminal laws (18 U.S.C. § 1); (b) intellectual property claims (including DMCA claims, which are addressed separately in Section 10); (c) electronic communications privacy laws (18 U.S.C. § 2510 et seq.); or (d) FOSTA-SESTA (sex trafficking content). We maintain zero tolerance for content that falls outside Section 230 immunity.

12. Acceptable Use Policy

You agree that you will not use, and will not permit any third party to use, the Service to:

  • Upload, transmit, publish, or distribute content that is unlawful, defamatory, harassing, abusive, fraudulent, infringing, obscene, or otherwise objectionable;
  • Infringe, misappropriate, or violate any third party's Intellectual Property Rights, including trademarks, copyrights, trade secrets, or patents;
  • Violate any applicable federal, state, local, or foreign law, regulation, or order, including but not limited to: (i) the Computer Fraud and Abuse Act (CFAA), 18 U.S.C. § 1030; (ii) the CAN-SPAM Act, 15 U.S.C. § 7701 et seq.; (iii) the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227; (iv) wire fraud statutes, 18 U.S.C. § 1343; (v) money laundering statutes, 18 U.S.C. § 1956; and (vi) anti-spam laws of applicable jurisdictions;
  • Conduct, promote, or facilitate: phishing attacks, fraudulent schemes, Ponzi or pyramid schemes, deceptive practices, identity theft, fake reviews, or false advertising in violation of the Federal Trade Commission Act, 15 U.S.C. § 45;
  • Send, distribute, or facilitate unsolicited bulk communications (spam), whether by email, text, or any other electronic medium;
  • Collect, harvest, scrape, mine, or store personal information about users or third parties without their informed consent, or in violation of applicable privacy laws including the CAN-SPAM Act and CCPA;
  • Upload, transmit, or distribute malware, ransomware, spyware, adware, viruses, Trojan horses, worms, logic bombs, or any other malicious or destructive code;
  • Attempt to gain unauthorized access to any part of the Service, any other accounts, computer systems, or networks connected to the Service, in violation of the CFAA (18 U.S.C. § 1030) or any other applicable law;
  • Use the Service to facilitate illegal gambling (where prohibited by applicable federal or state law), drug trafficking, human trafficking, or exploitation of minors;
  • Publish adult or sexually explicit content, content involving minors in a sexual context (in violation of 18 U.S.C. § 2256 et seq.), or content that facilitates sex trafficking (in violation of FOSTA-SESTA, 18 U.S.C. § 1591);
  • Publish content relating to illegal firearms, explosives, controlled substances, or counterfeit goods;
  • Impersonate Angel Gate Solutions, any of our employees, other users, or any other person or entity;
  • Interfere with, disable, disrupt, or circumvent the security features, integrity, or availability of the Service or any related infrastructure;
  • Use automated scraping, crawling, spidering, or data extraction tools against the Service without our prior written consent;
  • Violate the export laws or regulations of the United States or other applicable jurisdictions (see Section 15);
  • Use the Service to develop, test, or deploy surveillance technology designed to covertly monitor individuals without their knowledge or consent;
  • Use the Service in any manner that could impose a disproportionate or unreasonable load on our infrastructure;
  • Use the Service to create content that constitutes defamation, trade libel, or tortious interference with business relations; or
  • Sublicense, resell, or otherwise provide access to the Service to third parties except as expressly permitted by this Agreement.
VIOLATION OF THIS ACCEPTABLE USE POLICY MAY RESULT IN IMMEDIATE ACCOUNT SUSPENSION OR TERMINATION WITHOUT NOTICE OR REFUND, AND MAY BE REFERRED TO APPLICABLE LAW ENFORCEMENT AUTHORITIES. ANGEL GATE SOLUTIONS RESERVES THE RIGHT TO PURSUE ALL AVAILABLE LEGAL AND EQUITABLE REMEDIES.

13. Third-Party Services & Integrations

13.1 Third-Party Providers

Orbix integrates with third-party services including but not limited to: Google LLC (Firebase authentication, database, storage, hosting), Google LLC (Gemini generative-AI APIs for website and image generation) and, where enabled as a fallback for availability, other generative-AI providers (which may include OpenAI, Anthropic, and xAI), Stripe, Inc. (payment processing and Stripe Connect payouts), Cloudflare, Inc. (CDN and security), Unsplash Inc. (royalty-free stock imagery), the Google Ads API (only for the optional managed-advertising add-on), and Brevo (Sendinblue) for transactional email delivery. Your use of these integrated services is subject to their respective terms of service, privacy policies, and acceptable use policies, which we encourage you to review independently.

13.2 No Endorsement or Liability for Third Parties

Angel Gate Solutions does not endorse, warrant, or assume responsibility for any third-party services, products, or websites. We are not responsible for the availability, accuracy, security, content, or practices of any third-party service. Any disputes with third-party providers are solely between you and those providers. We shall not be liable for any loss or damage of any kind incurred as a result of your use of, or reliance on, any third-party service.

13.3 Third-Party Links on Your Websites

Websites you build using Orbix may link to or embed third-party content and services. You are solely responsible for all such links and embeddings. Angel Gate Solutions is not responsible for third-party websites or content accessible through websites you build.

13.4 Stripe Payment Processing

Payments are processed through Stripe, Inc. By making payments through the Service, you agree to Stripe's Terms of Service (available at stripe.com/terms) and acknowledge that Stripe's privacy policy governs Stripe's handling of your payment data. Angel Gate Solutions does not store your full credit card or bank account details on our servers.

14. Hosting, SLA & Uptime

14.1 Hosting Infrastructure

Angel Gate Solutions provides website hosting infrastructure for websites created using the Service. Our infrastructure is built on Google Cloud Platform and Firebase Hosting, providing global CDN distribution. We aim to maintain 99.5% monthly uptime, excluding scheduled maintenance windows.

14.2 No Uptime Guarantee for Free Plan

Uptime commitments apply only to paid subscription plans. The Free Plan is provided without any uptime service level agreement.

14.3 Scheduled Maintenance

We may schedule maintenance windows that temporarily affect Service availability. For planned maintenance affecting paid accounts, we will provide at least 24 hours' advance notice where practicable. Emergency maintenance may be performed without advance notice.

14.4 No Data Loss Guarantee; Backup Responsibility

While we maintain system-level backups for disaster recovery purposes, YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING YOUR OWN INDEPENDENT COPIES OF ALL USER CONTENT AND DATA. Angel Gate Solutions shall not be liable for any data loss under any circumstances, including system failures, hardware failures, cyberattacks, human error, account termination, or Force Majeure events. The Backups & Restore feature within Orbix is provided as a convenience feature only and is not guaranteed to be comprehensive, current, or error-free.

14.5 Content Delivery

You are solely responsible for all content published on websites hosted by Orbix, including content delivered to your website visitors. Angel Gate Solutions is not responsible for any claims, damages, or legal liability arising from such content or from your website visitors' use of your websites.

14.6 Subdomains & Custom Domains

Published sites receive a free Orbix subdomain (e.g., yourname.orbixapp.com), which is licensed to you for use with the Service and remains our property; we may reclaim, change, or disable a subdomain that is unused, infringes a trademark, or is used in violation of this Agreement. If you connect a custom domain, you are responsible for owning that domain, maintaining its registration, and configuring the required DNS records; domain registration and renewal with your registrar are solely your responsibility.

15. Export Controls & Sanctions Compliance

International Emergency Economic Powers Act (IEEPA), 50 U.S.C. § 1701 et seq. | Export Administration Regulations (EAR), 15 C.F.R. Parts 730–774 | OFAC Regulations

Use of Orbix is subject to United States export control and economic sanctions laws and regulations.

15.1 Prohibited Jurisdictions & Persons

The Service may not be used by or for the benefit of: (a) any individual, entity, or government that is the subject of U.S. Treasury Department Office of Foreign Assets Control (OFAC) sanctions, including persons or entities on the Specially Designated Nationals and Blocked Persons List (SDN List) or Consolidated Sanctions List; (b) residents, nationals, or entities located in or organized under the laws of any country subject to comprehensive U.S. sanctions, including (as of the Effective Date): Cuba, Iran, North Korea, Syria, the Crimea region, the Donetsk People's Republic, and the Luhansk People's Republic; or (c) any entity 50% or more owned by a sanctioned person.

15.2 User Representations

By using the Service, you represent and warrant that: (a) you are not located in, or a national or resident of, any country subject to U.S. export embargoes or sanctions; (b) you are not on any U.S. government restricted or denied party list; (c) you will not use the Service in connection with any prohibited end-use or end-user under U.S. export laws; and (d) you will comply with all applicable export control and sanctions laws in connection with your use of the Service.

15.3 Compliance Obligation

You are solely responsible for ensuring your use of the Service complies with all applicable U.S. export control laws and economic sanctions regulations. Angel Gate Solutions may terminate your account immediately if we determine, in our sole discretion, that you are in violation of applicable export control or sanctions laws.

16. Beta & Early Access Features

16.1 Beta Disclaimer

Angel Gate Solutions may offer certain features, tools, or integrations on a beta, preview, early access, or experimental basis (collectively, "Beta Features"). Beta Features are provided WITHOUT WARRANTY OF ANY KIND, may contain bugs or errors, may be discontinued without notice, and should not be used in production environments where data integrity is critical. We are under no obligation to make any Beta Feature generally available.

16.2 Beta Data Risk

You acknowledge that Beta Features may be unstable and could result in data loss or corruption. You should maintain independent backups of all data used in connection with Beta Features. Angel Gate Solutions shall have no liability to you for any loss, damage, or corruption of data arising from your use of Beta Features.

16.3 Beta Feedback

Your feedback regarding Beta Features is encouraged and deemed Feedback under Section 8.4 of this Agreement.

17. Privacy & Data Processing

Our collection, use, storage, disclosure, and protection of your personal information is governed by our Privacy Policy, which is incorporated into this Agreement by reference. By using the Service, you consent to the data practices described in our Privacy Policy. If you disagree with our Privacy Policy, you must not use the Service.

For users who engage Orbix to process personal data on their behalf (e.g., storing customer contact information, processing orders), you acknowledge that you act as the data controller for such data and Angel Gate Solutions acts as a data processor. You are solely responsible for ensuring a lawful basis exists for processing such data and for complying with all applicable privacy laws with respect to your website visitors and customers.

18. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, INCLUDING ALL CONTENT, SOFTWARE, TOOLS, AI FEATURES, AND HOSTING INFRASTRUCTURE, IS PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. ANGEL GATE SOLUTIONS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING: (A) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT; (B) WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE; (C) WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, TIMELY, SECURE, OR VIRUS-FREE; (D) WARRANTIES THAT DEFECTS WILL BE CORRECTED; (E) WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, ORIGINALITY, OR LEGALITY OF ANY AI-GENERATED CONTENT; AND (F) WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY ANGEL GATE SOLUTIONS OR ITS AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY. SOME JURISDICTIONS DO NOT PERMIT EXCLUSION OF CERTAIN IMPLIED WARRANTIES; IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) EXCLUSION OF CONSEQUENTIAL DAMAGES: IN NO EVENT SHALL ANGEL GATE SOLUTIONS, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION: LOSS OF PROFITS OR REVENUE; LOSS OF DATA OR DATA CORRUPTION; LOSS OF GOODWILL OR REPUTATION; BUSINESS INTERRUPTION; COST OF SUBSTITUTE GOODS OR SERVICES; OR ANY OTHER COMMERCIAL OR ECONOMIC LOSS OF ANY NATURE, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE SERVICE, EVEN IF ANGEL GATE SOLUTIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. (B) AGGREGATE LIABILITY CAP: ANGEL GATE SOLUTIONS' TOTAL CUMULATIVE AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS OF ANY KIND ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE — WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL OR EQUITABLE THEORY — SHALL NOT EXCEED THE GREATER OF: (I) THE TOTAL FEES ACTUALLY PAID BY YOU TO ANGEL GATE SOLUTIONS IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE THE CLAIM AROSE; OR (II) ONE HUNDRED U.S. DOLLARS ($100.00). (C) ESSENTIAL BASIS OF BARGAIN: YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK AND FORM AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND ANGEL GATE SOLUTIONS. THE SERVICE WOULD NOT BE PROVIDED AT THE PRICES CHARGED, OR AT ALL, WITHOUT THESE LIMITATIONS.

Certain states and jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the maximum extent permitted by applicable law.

20. Indemnification

20.1 Your Indemnification Obligations

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Angel Gate Solutions, LLC, and its members, officers, directors, employees, agents, contractors, licensors, successors, and assigns (collectively, "Indemnitees") from and against any and all claims, demands, actions, proceedings, liabilities, obligations, losses, settlements, judgments, damages, costs, and expenses (including reasonable attorneys' fees and court costs) directly or indirectly arising from or in connection with:

  • Your access to or use of the Service in violation of this Agreement;
  • Your User Content, including any claim that it infringes a third party's Intellectual Property Rights, violates privacy rights, or violates any applicable law;
  • Any website you build, publish, or operate using Orbix, including claims by your website visitors, customers, or any third party;
  • Your violation of any third party's rights, including Intellectual Property Rights, privacy rights, or rights of publicity;
  • Your violation of any applicable federal, state, local, or foreign law or regulation;
  • Your breach of any representation, warranty, or obligation under this Agreement; or
  • Any negligent, reckless, or intentionally wrongful act or omission by you.

20.2 Defense & Control

Angel Gate Solutions reserves the right, at its own expense, to assume exclusive control of the defense and settlement of any matter subject to indemnification by you. You agree not to settle any such matter without our prior written consent. You agree to reasonably cooperate with us in the defense of any such claim.

21. Release of Claims

21.1 General Release

To the maximum extent permitted by applicable law, you release Angel Gate Solutions and the Indemnitees from any and all claims, demands, liabilities, damages, costs, and expenses of every kind and nature, known and unknown, arising out of or in any way connected with any dispute between you and any third party in connection with the Service.

21.2 California Civil Code § 1542 Waiver

If you are a California resident, you expressly waive California Civil Code § 1542, which provides:

California Civil Code § 1542

"A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

You acknowledge that you may have claims that are presently unknown or unsuspected, and you expressly waive all rights and benefits under California Civil Code § 1542 and any other state or federal statute or common law principle of similar effect.

22. Termination

22.1 Termination by You

You may terminate this Agreement and permanently delete your account at any time from Account → Security & Privacy → Delete account, or by emailing support@orbixapp.com. Termination of a paid subscription is effective at the end of the then-current billing period; you will retain access through that date. No pro-rated refunds are provided for partial billing periods upon voluntary cancellation, except as required by applicable law or under the 30-day Money-Back Guarantee (Section 5.6).

22.2 Termination by Angel Gate Solutions

Angel Gate Solutions may immediately suspend or permanently terminate your account and this Agreement, without prior notice and without liability, upon the occurrence of any of the following: (a) your breach of any provision of this Agreement; (b) our reasonable belief that your account is being used for illegal purposes or to harm any person; (c) receipt of a valid court order or government directive requiring suspension or termination; (d) your account on the Free Plan has been inactive for 12 or more consecutive months (with 30 days' prior email notice); or (e) for any other reason, with 30 days' written notice (unless a shorter notice period is required to prevent harm or comply with law).

22.3 Effect of Termination

Upon termination of this Agreement for any reason: (a) your license to use the Service terminates immediately; (b) all access to your account and User Content is revoked; (c) all websites published under your account will be taken offline; (d) if you delete your account yourself via Account → Security & Privacy, your account and associated data are deleted immediately and permanently; if we terminate your account, or you close it by emailing us, we will delete your account data within 30 days; and (e) Angel Gate Solutions shall have no further obligation to maintain or provide access to your data. We are not liable to you or any third party for suspension or termination of your account or the Service.

22.4 Survival of Provisions

The following sections shall survive any termination or expiration of this Agreement: Definitions (Section 1), Intellectual Property (Sections 8.1, 8.4, 8.5), User Content (Section 9.2), DMCA (Section 10), CDA (Section 11), Disclaimer of Warranties (Section 18), Limitation of Liability (Section 19), Indemnification (Section 20), Release of Claims (Section 21), Statute of Limitations (Section 23), Dispute Resolution (Section 24), and General Provisions (Section 26).

23. Statute of Limitations

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE, REGARDLESS OF ANY STATUTE OF LIMITATIONS OR OTHER LAW TO THE CONTRARY. IF ANY CLAIM OR CAUSE OF ACTION IS NOT FILED WITHIN THIS ONE-YEAR PERIOD, THAT CLAIM OR CAUSE OF ACTION IS PERMANENTLY BARRED. THIS PROVISION DOES NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

24. Dispute Resolution & Arbitration

24.1 Mandatory Informal Resolution

Before initiating any formal legal proceeding, you agree to first attempt informal resolution by contacting Angel Gate Solutions at legal@angelgatesolutions.com with a written description of the dispute, your proposed resolution, and your contact information. We will use commercially reasonable efforts to respond within 30 days. The parties agree to negotiate in good faith to resolve the dispute. If the dispute is not resolved within 60 days of the initial written notice, either party may proceed to arbitration as set forth below.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. IT PROVIDES FOR RESOLUTION OF MOST DISPUTES THROUGH INDIVIDUAL ARBITRATION INSTEAD OF COURT TRIALS AND CLASS ACTIONS.

24.2 Binding Arbitration (Federal Arbitration Act)

If the dispute is not resolved informally, you and Angel Gate Solutions agree that any dispute, controversy, or claim arising out of or relating to this Agreement, the Service, or the breach, termination, enforcement, interpretation, or validity thereof ("Dispute"), including the determination of the scope or applicability of this arbitration agreement, shall be exclusively resolved by final and binding arbitration. This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. ("FAA"), and not by any state arbitration law. The FAA's procedural and substantive provisions shall govern the interpretation and enforcement of this arbitration clause.

Arbitration shall be administered by the American Arbitration Association ("AAA") under its then-current Commercial Arbitration Rules, as modified by this Agreement. The arbitration will be conducted by a single neutral arbitrator selected pursuant to AAA rules. The arbitration shall be held in Miami-Dade County, Florida, or, at the election of the consumer for disputes of $10,000 or less, by video conference or document review. The arbitrator's decision shall be final, conclusive, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.

24.3 CLASS ACTION AND JURY TRIAL WAIVER

YOU AND ANGEL GATE SOLUTIONS EACH IRREVOCABLY WAIVE THE RIGHT TO A TRIAL BY JURY. YOU AND ANGEL GATE SOLUTIONS EACH WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, CLASS-WIDE ARBITRATION, OR ANY OTHER REPRESENTATIVE PROCEEDING. ALL DISPUTES MUST BE BROUGHT SOLELY IN YOUR INDIVIDUAL CAPACITY. IF THE CLASS ACTION WAIVER IS DEEMED UNENFORCEABLE, THE ENTIRE ARBITRATION AGREEMENT SHALL BE VOID AND OF NO FORCE OR EFFECT WITH RESPECT TO THAT CLAIM, WHICH SHALL THEN BE LITIGATED IN THE COURTS OF MIAMI-DADE COUNTY, FLORIDA.

24.4 Exceptions to Arbitration

Notwithstanding the arbitration agreement: (a) either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect or enforce its Intellectual Property Rights or Confidential Information without first engaging in arbitration; (b) either party may bring a qualifying Dispute in a small claims court of competent jurisdiction, so long as the Dispute remains in small claims court; and (c) any claim arising from Angel Gate Solutions' alleged violation of your privacy rights may, at your option, be brought in court.

24.5 Arbitration Fees

The payment of AAA filing, administrative, and arbitrator fees is governed by AAA rules. For Disputes where you seek $10,000 or less, Angel Gate Solutions will pay all such fees unless the arbitrator finds the claim frivolous. For larger Disputes, fees shall be allocated per AAA rules. The parties will not request fees or costs from the arbitrator except as expressly permitted by AAA rules or applicable law.

24.6 Arbitration Opt-Out

You may opt out of this arbitration agreement by sending written notice to legal@angelgatesolutions.com within 30 days of first creating your Orbix account, stating "I opt out of arbitration" along with your full name and account email address. Opting out does not affect any other provision of this Agreement. If you opt out, disputes shall be resolved as specified in Section 25.

25. Governing Law & Jurisdiction

This Agreement and any Dispute arising out of or related to this Agreement or the Service shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of laws principles, except that the Federal Arbitration Act (9 U.S.C. § 1 et seq.) shall govern the interpretation and enforcement of the arbitration provisions in Section 24.

Subject to the mandatory arbitration obligation in Section 24, you and Angel Gate Solutions irrevocably consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Miami-Dade County, Florida for any claim or Dispute not subject to arbitration. You waive any objection to the laying of venue of any such proceeding in Miami-Dade County, Florida.

If you are accessing the Service from outside the United States, you do so at your own risk and are responsible for compliance with all applicable local laws.

26. General Provisions

26.1 Entire Agreement

This Agreement (including the Privacy Policy and any Order Forms incorporated herein) constitutes the entire and exclusive agreement between you and Angel Gate Solutions with respect to the Service and supersedes all prior and contemporaneous negotiations, discussions, representations, understandings, and agreements between the parties, whether oral or written, relating to its subject matter. In the event of any conflict between these Terms and an Order Form, the Order Form shall control solely to the extent of such conflict.

26.2 Severability

If any provision of this Agreement is held by a court or arbitrator of competent jurisdiction to be illegal, invalid, or unenforceable under applicable law, such provision will be modified to the minimum extent necessary to make it legal, valid, and enforceable. All other provisions shall remain in full force and effect.

26.3 No Waiver

No failure or delay by Angel Gate Solutions in exercising any right, power, or privilege under this Agreement shall operate as a waiver of such right, power, or privilege. No single or partial exercise of any right, power, or privilege precludes any other or further exercise thereof or the exercise of any other right, power, or privilege.

26.4 Assignment

You may not assign, delegate, or transfer this Agreement or any of your rights, obligations, or licenses hereunder without the prior written consent of Angel Gate Solutions, and any purported assignment without such consent is void. Angel Gate Solutions may freely assign this Agreement in whole or in part to any affiliate or in connection with any merger, acquisition, reorganization, change of control, or sale of all or substantially all of its assets, without your consent and without notice.

26.5 Force Majeure

Neither party shall be liable to the other for any delay or failure to perform hereunder (excluding payment obligations) arising from causes beyond that party's reasonable control, including acts of God, natural disasters, epidemic or pandemic, acts of war or terrorism, civil unrest, governmental action, internet or telecommunications outages, power failures, third-party infrastructure failures, cyberattacks, strikes, or labor disputes ("Force Majeure Event"). The affected party shall notify the other promptly upon becoming aware of a Force Majeure Event and shall use commercially reasonable efforts to resume performance.

26.6 Notices

Notices from us to you will be delivered to the email address associated with your account or posted within the Service. Notices from you to us must be sent to legal@angelgatesolutions.com (if you require service at a physical address, request our current address at that email). Notices are effective upon delivery. You are responsible for keeping your email address current.

26.7 No Third-Party Beneficiaries

This Agreement is for the sole benefit of the parties and their respective permitted successors and assigns. Nothing in this Agreement, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of this Agreement.

26.8 Relationship of the Parties

The relationship between you and Angel Gate Solutions is solely that of independent contractors. Nothing in this Agreement shall create or be deemed to create any partnership, joint venture, employment, franchise, agency, or fiduciary relationship between the parties.

26.9 Headings

Section and subsection headings are for convenience only and shall not affect the interpretation of this Agreement.

26.10 Language

This Agreement is drafted in English. If translated into another language, the English version controls in the event of any conflict or inconsistency.

26.11 Government Mandated Disclosures

We may be required to disclose certain information to governmental authorities pursuant to valid legal process under the Electronic Communications Privacy Act (ECPA), 18 U.S.C. § 2510 et seq., the Stored Communications Act, 18 U.S.C. § 2701 et seq., the USA PATRIOT Act, or similar applicable law. We will endeavor to provide you with advance notice of any such disclosure, to the extent permitted by law.

27. Contact

For questions about these Terms or to submit legal notices, contact us:

Angel Gate Solutions, LLC

Address: Available on request via legal@angelgatesolutions.com

Legal: legal@angelgatesolutions.com

DMCA Agent: dmca@angelgatesolutions.com

Billing: billing@orbixapp.com

Privacy: privacy@angelgatesolutions.com

Security: security@orbixapp.com

© 2026 Angel Gate Solutions, LLC. All rights reserved.

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