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Billing & Plans

Canceling your subscription

4 min read

You can cancel whenever you like — there are no long-term contracts.

How to cancel

  1. 1Go to Billing in Account & Settings.
  2. 2Click Cancel subscription.
  3. 3Confirm. You'll keep access to your paid features until the end of the current billing period.

What happens to your sites

  • At the end of the period your account moves to the Starter plan.
  • Sites beyond the Starter plan's limit are unpublished but not deleted — they're preserved and come back if you re-subscribe.
  • Your content and data are retained according to our data retention policy.

Refunds

New subscribers are covered by a 30-day refund policy on their first subscription payment. After 30 days, charges for the current period are non-refundable, but you won't be billed again after canceling.

Tip · Need help canceling or a refund question? Email billing@orbixapp.com.

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