You can cancel whenever you like — there are no long-term contracts.
How to cancel
- 1Go to Billing in Account & Settings.
- 2Click Cancel subscription.
- 3Confirm. You'll keep access to your paid features until the end of the current billing period.
What happens to your sites
- At the end of the period your account moves to the Starter plan.
- Sites beyond the Starter plan's limit are unpublished but not deleted — they're preserved and come back if you re-subscribe.
- Your content and data are retained according to our data retention policy.
Refunds
New subscribers are covered by a 30-day refund policy on their first subscription payment. After 30 days, charges for the current period are non-refundable, but you won't be billed again after canceling.
Tip · Need help canceling or a refund question? Email billing@orbixapp.com.
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